The media has been all in a tizzy about the latest example of terrible, terrible PR in China (and for once, it isn’t coming from the government). For those who haven’t been following, here’s the short version: 360, a popular Chinese internet security company, accused Tencent QQ, the world’s most popular instant messaging service, of serious security vulnerabilities including the ability to secretly scan the hard drives of users. What followed has been a great example of how not to conduct PR on both sides of the divide.
But in the scrum to cover the PR and the potential business implications, everyone seems to be ignoring the most obvious question, which is: does QQ really contain such serious security flaws?
No one seems to care! This question is at the crux of this disagreement, and the answer to it has gigantic ramifications given the ridiculously huge nature of QQ’s user base. But no one is reporting on it.
In fact, the only thing I could find that addresses the issue is this (via @klukoff), an unofficial test that claims to affirm at least some of 360’s accusations about QQ by using a Microsoft product that monitors what other software is doing. But that was posted nearly a week ago. Why is no one else addressing the veracity of these claims? True, the PR angle is interesting, but what about the is-the-most-popular-IM-software-in-the-world-secretly-spying-on-all-its-users angle?
Admittedly, I don’t know how easy this stuff is to test, but I get the impression no one has called any experts and tried, otherwise we’d at least see sentences like “experts were unable to immediately confirm 360’s allegations” popping up in a couple articles, right? Also admittedly, I haven’t had time to do a very thorough search of Chinese-language reporting on the topic yet, so I’m not sure whether the Chinese media is having a similar problem, although I suspect they are.
Seriously, this is kind of ridiculous. Would it be “unbalanced” to get an independent evaluation that supported one side or the other? Is it to difficult to find capable tech experts willing to talk to the media? Or am I just alone in caring more about whether or not QQ is actually spying than I care about whether or not 360 and QQ are acting in their users’ best interests?
They probably aren’t. I just wonder if the media is really doing any better.